A10 Cordless Vaccum Cleaner

Low Suction Power
  • Fully charge the battery.
  • Check and clean the dust container, filter, nozzle, floor brush, roller brush, and roller bearings for blockages or tangled hair.
  • Disassemble and reassemble the extension tube and floor brush.
  • Check the dust container bottom cover seal ring for looseness or deformation, and secure it properly.
  • Check the seal ring between the extension tube and dust container. Adjust if deformed.
  • Test suction again.
Battery Not Fully Charging
  • Clear any debris from the charging port.
  • Let the vacuum rest for 1 hour after use before charging.
  • Charge continuously for over 6 hours until all 5 battery indicators are solid.
  • Use once charging is complete.
No Charging / No Indicator Light During Charging
  • Ensure the power outlet works.
  • Check and clean battery and main unit terminals.
  • Clear debris from the charging port.
  • Let the machine rest 1 hour after use before charging again.
Short Runtime
  • Check and clean dust container, filter, nozzle, roller brush, and roller bearings for blockages or hair.
  • Clean or replace the filter.
  • Fully charge the battery before use.
Cannot Power On
  • Fully charge the battery.
  • Check and clean the dust container, filter, nozzle, floor brush, roller brush, and roller bearings.
  • Clear any blockages in the motor inlet or dustbin inlet.
  • Check and clean the battery and power terminals before reinstalling.
  • Reassemble the vacuum and try again.
Unresponsive Touchscreen

This vacuum uses a touch panel for switching modes and suction levels. Tap the “S” icon on the screen to operate. Note: The panel does not provide haptic or sound feedback. Do not tap rapidly—wait ~1 second after each touch for the vacuum to respond.

Water Droplets inside Water Tank

To ensure product quality, all units undergo 100% testing. Small droplets in the water tank are normal due to mopping function tests before shipping.

Water Tank Leaking

The vacuum comes with a water tank that has an ON/OFF button to control water flow. Press the button to stop water release. If dripping continues, remove and dry the mop cloth after washing.